Wake Up Your Call Center: Humanize Your Interaction Hub, 4th edition

Business, Money & Investing

By Rosanne Dausilio

Publisher : Purdue University Press

ABOUT Rosanne Dausilio

Rosanne Dausilio
ROSANNE D'AUSILIO, Ph.D., an industrial psychologist, consultant, master trainer, executive coach, customer service expert, and President of Human Technologies Global, Inc., specializes in human performance management, providing needs analyses, instructional design, and customized, live cu More...